If you use a Mac then there is a god chance you have come across MacKeeper. This so-called antivirus program has been labelled a scam, a rip-off and malware by many users. But what’s the truth? If MacKeeper is a scam, then why are there so many good reviews out there for it?
Is MacKeeper a Scam?
On the face of it, MacKeeper does not appear to be an out and out scam. However, at the same timE, it employs tactics that scammers use; it has been connected with some software that is most definitely a scam; and there are a lot of annoyed customers out there.
Before we get into the meat of that debate, let’s look at two things. The first is our MacKeeper review, from when we actually used the software. The second is MacKeeper reviews from professional users.
We will keep our own MacKeeper review short, because most of what we have to say will be under the “Is MacKeeper a Scam?” sections below. Initially, we just didn’t want to use this software because it has such a bad press. But we eventually decided that the only way to get a genuine MacKeeper review would be to actually use it, so we did.
And…we didn’t suffer for it. It did seem to initially slow our Mac down and we weren’t appreciative of the price, but aside from that, there wasn’t much wrong with it. It certainly didn’t feel like the malware that it has been labelled as. But in the end, it didn’t really matter, because MacKeeper did nothing for us. Not only did it fail to live up to the subscription fee, but it failed to live up to the title of a “paid product” full stop.
We just didn’t see any benefit. Maybe it would be different if we had malware to remove and if we used suspicious sites, but we don’t and MK didn’t do anything for us.
There are a lot of negative MacKeeper reviews out there, a lot claiming that MacKeeper is a scam. But if you look at what the critics have to say, it is a different story. Many professional reviewers have given their own MacKeeper review and it has been mostly positive. They have praised this software and the company, even though users are saying the former is useless and the latter are scammers.
This split is not entirely rare. It has been known for scam products to get good reviews because they have an affiliate program and those reviewers are affiliates. In this case the reviewers also seem to be affiliates, but they have far too much recognition and respect in this industry to lie for the sake of a few leads. Or so we would like to believe.
As you may have noticed, there are no MacKeeper links here and that’s because we’re not affiliates. That means we’re not biased and can look at the “MacKeeper scam” in more detail.
Firstly, let’s get something straight, we don’t believe that MacKeeper is an out-and-out scam. However, we do think that they have made a lot of mistakes with the creation and marketing of this product. They have also been a victim of circumstance and of their own success. All of this is why “MacKeeper scam” pops up as soon as you type the name of the product.
One of the main reasons many see MacKeeper as a scam is because of the way it is advertised. They have used aggressive marketing tactics that genuine companies just don’t use. They have also created a rather lax affiliate program which has allowed their affiliate stop use these tactics as well.
Let’s be honest, no one looks at a pop-up or a pop-under and says, “Ah, now that’s a genuine product” before throwing their credit card numbers at the landing page. This is a terrible tactic and one that has labelled MacKeeper as a scam since the beginning.
Another issue is the high price they charge, as well as the fact that it is often difficult to remove the software from your computer and to unsubscribe. Again, these are the kind of things that you would expect from a scam program, not from a genuine one.
Finally, there are programs out there that have been created to look like MacKeeper and to work in a similar way. These are marketed in a similar way as well, and they are 100% scams. Because of that, and because MacKeeper has done little to separate themselves from these copycat scammers, they have been labelled as a scam as well.
Should You Use MacKeeper?
This is an easy answer: no. It is often labelled as the only defense for a Mac, but only because that’s what they want you to believe. That’s simply not the case. All of the big anti-virus programs have Mac versions these days.
You should know that it is a myth that Macs can’t get viruses and malware. However, it is very rare for them to have such issues and in most cases the operating system itself is strong enough to stop them. Three members of the You-Reviews team (we’re just a small bunch) use Macs and have done for long time. None of us have ever had issues with viruses.
We would still like to think we were protected and we wouldn’t say no to an extra layer of protection. But if that extra layer of protection was offered by MacKeeper, a program created by a company who has made so many mistakes and one that is very expensive, we would definitely say no.
So, we’re saying that MacKeeper is not a scam. We’re not 100% sure on that, but based on our own brief use of the program, its many professional reviews and the fact that many Mac experts and communities have accepted it, we think it’s a safe bet. However, it’s not a product we would trust, it’s not one we would pay a lot of money for and it’s not one we will be downloading again anytime soon.
We recommend that you take a look at some of the MacKeeper scam reports and reviews. This forum post on how to Remove MacKeeper is a good place to start, and is where we ended up when we decided to quickly put a stop to our own MacKeeper review.